Skills for International Business I
This Skills for International Business course immerses you in an educational journey designed to enhance the fundamental skills needed to succeed in the globalised business environment. Using a practical and results-oriented approach, you will explore the essential competencies that will enable you to excel in the international arena.
From cross-cultural communication to managing global teams, this course will provide you with the tools and knowledge you need to meet the unique challenges presented by the international business world. You will learn to navigate cultural nuances, develop effective negotiation strategies and adapt to diverse business environments.
With its combination of theory and practical application, this programme prepares you to thrive in an increasingly interconnected business landscape. Whether you are looking to enhance your skills to work in international companies or are interested in expanding your professional reach globally, this course will provide you with the essential skills to succeed in the international arena.
Discover the key modules and concepts
- Teachers who are specialists in their respective fields with in-depth knowledge and experience in the field of international trade.
FIRST ON-LINE CONFERENCE
- Adaptive thinking.
- Decision making.
- Emotional intelligence.
- Interpersonal influence.
- Initiative and problem solving.
- Creativity and autonomy.
SECOND ON-LINE CONFERENCE
- Verbal and non-verbal communication in different environments.
- International business terminologies.
- Convincing and persuading through our message.
- Intercultural protocols and trade features.
- Networking skills development.
PRINCIPLES FOR MANAGING PEOPLE (First On-Site Class)
FIRST CLASS
- Managing our personal circle of influence.
- Rules for managing people.
- Setting goals to collaborators.
- Delegation and contribution to company results.
- Managerial styles.
SECOND CLASS
- Managing our own behaviour.
- The filter.
- The iceberg laws in human communication.
MANAGING PEOPLE AND NEGOTIATING (Second On-Site Class)
FIRST CLASS
- Supervision and human motivation.
- The power of recognition.
- How can we increase our employees motivation?
- Effective felicitations.
- Which achievements should we congratulate?
- The appraisal interview.
- How to conduct the interview.
- The appraisal interview preparation.
- The appraisal questionnaire.
- What should a manager know about his or her employees?
- How to help our collaborators to rectify their behaviour without being invasive.
- Three cases for working.
- Correction scheme.
- How to prepare corrections.
- Controlling our filter when correcting.
- Seven questions we should ask ourselves before making a correction.
SECOND CLASS
- Useful tips for negotiation.
- How should we attend customer complaints.
admission process
OBJECTIVES
- Identify the importance, impact and handling of emotions and feelings in human relationships.
- Become aware of the importance of decision making.
- Learn to be proactive and problem solving.
- Identify the visual and sound factors that influence their high impact communication.
- Use the most appropriate format(s) and resources for the purpose of their communication.
- Develop techniques and learn tools to convince and persuade.
